INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I book a cruise?

    Booking Process

  • Select Your Cruise and Itinerary: Browse our website to view available cruises, itineraries, departure dates, and cabin types.
  • Fill in Booking Information: Enter details for each passenger, including full names, passport information, and contact details.
  • Pay Deposit: A deposit is required to secure your booking after confirmation. Deposit amounts vary based on the itinerary and cabin type.
  • Booking Confirmation: Once your deposit is processed, you’ll receive a confirmation email with your booking details and essential travel information.
  • Balance Payment: Please pay the balance by the specified date before departure. Failure to do so may result in cancellation.
Payment Options?
  • We accept multiple payment methods, including credit card, debit card, and bank transfer.
  • For select itineraries, installment payments are available. Options may vary based on the specific cruise and departure date.
Modification & Cancellation Policy?
  • Booking Changes: If you need to change the itinerary, departure date, or cabin type, please contact us at least 30 days prior to departure. Fees may apply based on the timing and nature of the changes.
  • Cancellation Policy: Refunds vary depending on when you cancel. Please see the breakdown below:
    • 60+ days before departure: Full refund, minus a service fee.
    • 30-59 days before departure: Partial refund.
    • Within 30 days of departure: No refund.
Boarding & Required Documents?
  • Boarding Documents: You will receive boarding documents and luggage tags prior to departure. Ensure each passenger brings their boarding documents, a valid passport, and any required visas.
  • Boarding Time: Please adhere to the boarding time. Late arrivals may result in denied boarding.
Special Requests?

If you have special requirements (e.g., accessible facilities, dietary needs), inform us at the time of booking. We will do our best to accommodate requests, though some may require additional fees and advance arrangements.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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