Welcome to the Netcruise website. Your privacy is important to us and we are committed to protecting your personal information. Please read the following privacy policy to understand how we collect, use and protect your information.

1. Information Collected

We may collect the following types of information:

  • Personally Identifiable Information: including name, email address, phone number, passport information and mailing address for booking and confirming your trip.
  • Payment information: including credit card information, bank account number, etc. for payment and billing purposes.
  • Device and usage information: such as IP address, browser type, date and time of access, for analyzing and improving user experience.

2. How the information is used

The main purposes for which we use your information include:

  • Processing bookings and payments: to ensure that your travel booking runs smoothly.
  • Providing customer support: answering your queries and resolving potential problems in a timely manner.
  • Improving services: optimizing our platform and services by analyzing user data.
  • Sending notifications: including marketing information such as booking confirmations, itinerary updates, special offers, etc. (you can choose to unsubscribe at any time).

3. Sharing of information

We only share your information in the following circumstances:

  • With service providers: such as cruise lines, payment processing companies and customer support service providers to fulfill booking services.
  • Legal Requirements: When we are required by law to provide data or to protect our legitimate interests, we will follow the relevant regulations.

4. Protection of information

We take reasonable technical and organizational measures to protect your personal information, including:

  • Data encryption: SSL encryption is used when transmitting payment data.
  • Access control: limiting access to your information to authorized employees and service providers.
  • Security Review: Regular security assessment and system maintenance to ensure data security.

5. Your Choices and Rights

You have the right to access, update and delete your personal information. You may submit a request for this by contacting customer support. We also offer an unsubscribe option where you can opt out of receiving marketing emails from us at any time.

6. Cookie Policy

We use cookies to enhance the user experience; cookies are used to collect anonymous data to help us analyze user behavior and improve our services. You can manage cookie preferences in your browser settings.

7. Updates to our Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on the website and significant changes will be announced. Please check back regularly for updates.

8. Contact Us

If you have any questions about our privacy policy or require further information, please contact us at the following address

  • Email: www.netcruise@gmail.com
  • Phone: +1 (224) 378-4445

Thank you for your trust in Netcruise! We are committed to protecting your privacy and ensuring that you have a safe and enjoyable travel experience.